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Also keep any documents that the discriminating entity gives you.
If you present your situation in an organized way, you increase the chance of your complaint getting the attention it deserves.
Actually, “public accommodations” are categories of businesses that serve the general public.
Many state and local laws, or official interpretations of those laws, explicitly protect this right; however, in a few states the laws have been interpreted not to protect this right.
While most states currently have no official guidance on this issue, you may file a complaint of discrimination with your state or local human rights agency if you are denied equal access to restrooms.
If a business is covered by a public accommodations law, access to all facilities that are open to the public is covered by that law as well.
(Similarly, if a business is covered by an employment law, then an employee’s access to the restrooms is covered by that law.) Denial of access to a public restroom that is consistent with person’s gender identity may be discrimination based on sex and/or gender identity.